Jewelry Care and Support Center

Everything you need to know about caring for your North28 jewelry pieces. Find expert guidance on cleaning, storage, and maintenance to keep your jewelry looking beautiful for years to come.
Discover expert tips and tricks to maintain the beauty of your jewelry.

Daily Care

  • Clean with soft, dry cloth after wear
  • Avoid water exposure
  • Remove before exercise
  • Keep away from chemicals
  • Store in provided pouch

Storage Tips

  • Store pieces separately
  • Use original packaging
  • Keep in cool, dry place
  • Avoid direct sunlight
  • Use silica gel packets

Professional Care

  • Regular inspection every 6 months
  • Professional cleaning when needed
  • Check settings regularly
  • Maintain plating with proper care

Email Assistance

Contact us at north28.jewelry@gmail.com
Response within 24 hours
Detailed photo guidance available
English,French and Spanish support

Direct Help

Call us during business hours:
Monday-Friday: 9:00-17:00 (Canary Time)
We’re here to help with:
– Care questions
– Product guidance
– Maintenance tips

Gently clean with a soft, dry cloth. For deeper cleaning, use mild soap and water, then dry thoroughly. Avoid harsh chemicals.

Remove jewelry before swimming, showering, or applying cosmetics. Clean with soft cloth only. Store in provided pouch when not wearing.

Store pieces separately in original pouches to prevent scratching. Keep in a cool, dry place away from direct sunlight.

Yes, all our jewelry areĀ  waterproof and sweatproof.

Clean after each wear with a soft cloth. Deep clean monthly with mild soap and water.

Need Help?

We're Here for You

Our support team is ready to assist you with any inquiries. Email: north28.jewelry@gmail.com Hours: Monday-Friday 9:00-17:00 (Canary Time) Response Time: Within 24 hours Languages: English/Spanish/French

Email Us

For any questions or support, feel free to reach out via email. We aim to respond within 24 hours.

Call Us

If you prefer to speak with someone directly, please call us during our business hours. We're here to help!

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